PRIVACY AT DNAOBS

Personal by nature.
Your choices, clearly.

Your DNA tells a personal story. Here is what happens to the files you upload, the reports you save, and the choices you can make along the way.

Privacy & data use · Updated October 5, 2026
Consent comes firstReview your processing choice in your account.
01 / FROM UPLOAD TO INSIGHT

A clear path for your data.

DNAObs interprets existing DNA exports. We do not collect biological samples, and the results are educational—not a medical diagnosis.

01

You choose the file

Upload a supported DNA export you are entitled to use. Your browser checks compatibility before handing it to the analysis flow.

02

You consent to analysis

DNAObs servers process your upload to produce the educational genetic analyses you request. This is not a browser-only service.

03

Your report stays with you

Saved findings are linked to your account. Sign back in to open your reports and return to your selected analysis.

04

Deletion has a clear scope

Delete your account and saved analyses through your workspace. Original uploads remain in a restricted administrator archive under the retention policy below.

02 / DIFFERENT DATA, DIFFERENT LIFETIMES

Original uploads.
Working copies. Saved reports.

Original DNA uploads are kept in an encrypted archive for authorized administrators. Temporary analysis copies and saved reports have separate lifetimes. Deleting your account removes account and analysis data while archived originals follow the policy below.

Manage saved reports
Illustration of genetic reports, a DNA helix, and a magnifying glass
ON YOUR DEVICE

Browser handoff: 1 hour

The temporary upload handoff expires after one hour. Keep your own copy of the original file; this handoff is not a file archive.

DURING PROCESSING

Temporary analysis buffers

Geographic jobs clear their temporary upload copy when completed, failed, or cancelled. The 1, 6, or 24 hour setting limits the lifetime of unfinished job buffers; cleanup runs with the processing queue. This setting never erases the archived original.

IN YOUR ACCOUNT

Saved reports: until deleted

Saved genetic findings stay linked to your account until you delete the report or account. Withdrawing processing consent does not automatically delete these reports.

Original DNA uploads: restricted administrator archive

New original DNA uploads are retained encrypted in a separate archive accessible only to authorized DNAObs administrators. Account deletion removes your account and analysis data; original uploads in this archive remain under the retention policy. They still contain genetic personal data.

Loading the current archive purpose and retention period…

Older temporary uploads still available when an account is deleted may be added to the archive at that time. The 1, 6, or 24 hour setting for temporary analysis buffers does not change this archive period or erase archived originals. You can request access to or erasure of archived uploads through DNAObs support, including after your account is deleted. Please do not attach raw DNA to your initial message.

Infrastructure backups and payment-provider records have separate lifecycles. Contact support about those copies and their retention. This notice does not promise immediate erasure from every system.

03 / YOUR WORKSPACE, YOUR CHOICES

Privacy you can act on.

These links take you to the controls in your DNAObs account. You will need to sign in to manage private information.

Review your consent

Allow or stop new DNA processing. Withdrawing consent does not erase reports you already saved.

Open privacy controls

Take a copy with you

Download account data, saved reports, local purchase records, and consent history. This export does not include original uploads from the administrator archive.

Go to data export

Delete account and analyses

Delete individual reports or use Settings to delete your account and saved analysis data. Archived original uploads follow their separate retention policy.

Open account settings
04 / THE DETAILS

What the service uses.

A practical explanation of account data, service providers, and website technology.

Ask a privacy question
Account information & genetic findings

Account details support sign-in, analysis access, account messages, and support. DNA uploads contain genetic markers used by the requested analysis services. Saved reports can contain ancestry estimates, lineage findings, trait observations, and variant annotations.

These findings are sensitive. Report pages require account authorization; a private URL alone does not grant access.

Infrastructure, payments & email

Hosting and operational infrastructure process the information needed to run DNAObs. Stripe processes payments, while email services deliver account messages. Local purchase records are used to manage analysis access.

The website does not offer a choice of processing region. Contact support for current hosting locations, service-provider details, or questions about international transfers.

Cookies, browser storage & analytics

DNAObs uses cookies and browser storage for sign-in and the upload handoff. Website analytics and performance measurement may run when enabled, including Google Analytics and optional Vercel Analytics.

Website measurement is separate from DNA processing consent. Withdrawing that consent does not clear browser cookies. You can manage cookies and site storage in your browser; clearing them may sign you out or remove a pending upload.

Processing consent & other uses

The analysis flow asks for consent to process your DNA file on DNAObs servers and save educational reports in your account. The service stores your consent choice and its policy version. Original uploads are retained separately in the restricted administrator archive for the published purpose and period.

Research participation, advertising use of genetic findings, and optional sharing are not part of that processing choice. Accepting service terms or deleting an account does not itself grant consent for these separate uses. The current ChatGPT connector provides public guides and availability information only.

Deletion, copies & support requests

Use the Reports library to delete individual reports. Account deletion in Settings requires email verification, removes your account and associated analysis data from the application, and revokes service access on existing sessions. Original DNA uploads retained in the encrypted administrator archive are not erased by account deletion or the temporary-buffer controls.

To request access to or erasure of archived originals, or ask about their retention purpose, period, and legal basis, contact DNAObs support. This route remains available after account deletion. Please do not attach raw DNA to your initial request.

Downloads you have made, provider records, and infrastructure copies have separate lifecycles. Contact support about those systems, data correction, access, transfer, or a privacy complaint. Support can also provide confirmed legal-operator and contact details.

A FEW USEFUL ANSWERS

Before you upload. Or whenever you need.

Does withdrawing consent delete my reports or archived uploads?

Withdrawing processing consent blocks new analyses and cancels active geographic jobs. Saved reports remain until you delete the report or account. Original uploads in the administrator archive are not automatically erased by this control. Contact support to request their erasure or withdraw consent for any separate processing purpose.

Is my report link public?

Saved report pages require sign-in and account authorization. Copying a report URL does not create a public share. If you download or send a report yourself, anyone receiving that copy may be able to read it.

Can I recover my original DNA file from an account export?

The account export includes saved analysis reports, account information, local purchase records, and consent history. It does not include original DNA uploads, temporary analysis buffers, credentials, or payment-provider records. Keep your own original export. Contact support to request access to original uploads retained in the administrator archive.

What remains after I delete my account?

Your account and associated analysis data are removed, and your sessions no longer provide access to the service. Original DNA uploads held in the encrypted administrator archive remain for the published retention period. They still contain genetic personal data. The privacy-support channel remains available for archive-access and erasure requests after your account is deleted.

Does the ChatGPT connector access my genome?

The current DNAObs connector provides public guides and availability information. It does not receive private DNA files or saved reports. Opening a link to DNAObs still uses the website’s own sign-in and privacy controls.

Where can I ask about access, correction, or erasure?

Contact DNAObs support for account access, correction, transfer, retention details, infrastructure copies, or a privacy complaint. Please start with your account email and the nature of your request; do not attach raw DNA data to an initial support message.

Still have a question about your data?

Start a conversation with DNAObs support. Please keep raw DNA files out of your initial message.

Contact DNAObs